Course
Anti-Money Laundering (Mandatory)
Anti-Money Laundering (Mandatory)
This course explores the act of money laundering and its implications. It looks at ways in which proceeds of crime are hidden, the threat this poses to society and the type of businesses who are particularly vulnerable to becoming a victim of...
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Anti-Slavery
Anti-Slavery
This course explores what is believed to be a historic problem but what is in fact a very current issue and that is slavery. We will look at the origins of slavery and the types of slavery that exist today. We will look at how to identify victims...
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Appraisal Interviews
Appraisal Interviews
An appraisal interview presents an opportunity for appraisees to clarify anomalies in their job descriptions, review their performance and resolve work-related problems. This module explores how to prepare for the appraisal interview, what types...
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Asking The Right Questions
Asking The Right Questions
Questions form part of our everyday lives, but why do we ask them? This module explores the different types of questions and the situations in which they are most effective. We will also look at questions that should be avoided and how to set the...
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Brand & Reputation
Brand & Reputation
Brand and reputation are vitally important to the success of an organisation. This module explores the way in which brands are perceived and the benefits of generating a positive public perception. We will examine the CORR model which links...
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Bribery Act 2010
Bribery Act 2010
This course looks at the Law in relation to Bribery. You will learn about offences under the Bribery Act 2010, methods of prevention, what to do if you are being bribed and the consequences for those who participate in the act of paying or...
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Challenging the Status Quo
Challenging the Status Quo
Challenging the Status Quo is a vital part of business development, as those that stand still are likely to fail. This module explores the importance of ancestral and adventurous thinking in the decision making process and uncovers some useful...
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Coaching and Mentoring
Coaching and Mentoring
This module explores the difference between coaching and mentoring. We will look at how to coach and mentor effectively and how to create a personal development plan.
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Communicating with Emotional Intelligence
Communicating with Emotional Intelligence
Emotional Intelligence is your ability to positively manage your own and other people’s feelings during interactions. Emotional Intelligence is a key skill for the modern manager. This module will examine the six steps involved in communicating...
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Communication and Social Skills Bundle
Communication and Social Skills Bundle
Bundles of modules are available at a 20% discount from list price. The Communication and social skills bundle includes: Active Listening Asking The Right Questions Body Language Communicating with Emotional Intelligence Effective...
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