Course
*New* Ambiguity Module
£14.40
Workplace Wellbeing
*New* Ambiguity Module
Being able to manage ambiguous situations has increasingly become a common skill required in the workplace, with change quickly becoming the only certainty. Employees are required to act on incomplete information, adapt to change and imagine...
*New* Critical Thinking Module
£14.40
Workplace Wellbeing
*New* Critical Thinking Module
Critical thinking is essentially your ability to reason and question ideas, arguments and findings. This module explores critical thinking, the importance of taking an analytical and objective approach to problem solving, and ultimately how to...
*New* Performance Management Module
£14.40
Management and Leadership
*New* Performance Management Module
As people are creators of value in an organisation, they need to know what’s expected of them, be motivated to achieve their goals and have the necessary skills and resources to thrive, making positive performance management critical to the...
*New* Workplace Ethics Module
£14.40
Management and Leadership
*New* Workplace Ethics Module
With individuals spending the majority of their time in the workplace, the emphasis placed on ethical standards has never been higher. In fact, recent studies revealed that 38% of employees consider it to be the most important attribute of an...
Anti-Money Laundering (Mandatory)
£14.40
Social and Corporate Responsibility
Anti-Money Laundering (Mandatory)
This course explores the act of money laundering and its implications. It looks at ways in which proceeds of crime are hidden, the threat this poses to society and the type of businesses who are particularly vulnerable to becoming a victim of...
Anti-Slavery
£14.40
Social and Corporate Responsibility
Anti-Slavery
This course explores what is believed to be a historic problem but what is in fact a very current issue and that is slavery. We will look at the origins of slavery and the types of slavery that exist today. We will look at how to identify victims...
Appraisal Interviews
£14.40
Career Development
Appraisal Interviews
An appraisal interview presents an opportunity for appraisees to clarify anomalies in their job descriptions, review their performance and resolve work-related problems. This module explores how to prepare for the appraisal interview, what types...
Asking The Right Questions
£14.40
Communication & Social Skills
Asking The Right Questions
Questions form part of our everyday lives, but why do we ask them? This module explores the different types of questions and the situations in which they are most effective. We will also look at questions that should be avoided and how to set the...
Brand & Reputation
£14.40
Customer Service
Brand & Reputation
Brand and reputation are vitally important to the success of an organisation. This module explores the way in which brands are perceived and the benefits of generating a positive public perception. We will examine the CORR model which links...
Bribery Act 2010
£14.40
Social and Corporate Responsibility
Bribery Act 2010
This course looks at the Law in relation to Bribery. You will learn about offences under the Bribery Act 2010, methods of prevention, what to do if you are being bribed and the consequences for those who participate in the act of paying or...