Communication & Social Skills

Communicating with Emotional Intelligence

Emotional Intelligence is your ability to positively manage your own and other people’s feelings during interactions. Emotional Intelligence is a key skill for the modern manager. This module will examine the six steps involved in communicating with emotional intelligence. Carrying out the actions in these six steps will help you to build solid, trustworthy and open relationships with your colleagues.

CPD Provider: MicroLearn

  • Communicating with Emotional Intelligence
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever